Dashboard
| Category | Stage | Customer Intent / Query | Ideal AI Response | Status | Actions |
|---|
Billing
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Free Trial
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Pro
WhatsApp + Telegram, full integrations, scheduled jobs.
AI Employee Name
This name appears in your dashboard and is how your AI identifies itself.
Timezone
All calendar events, available slots and reminders use this timezone. Set it to where your business operates so meetings land at the right local time.
๐ช AI Persona Builder
Answer a few questions and AI will create the perfect personality for your agent
Personality & Behavior
This system prompt defines how your AI employee talks, what it knows, and how it behaves.
Raja's AI Assistant
| Name | Phone | Company | Tag | Note | Actions |
|---|
๐ข Send Message to Community, Group, or Broadcast
Send announcements, updates, or broadcasts directly to individual numbers, WhatsApp Groups, Communities, or multiple contacts at once.
WhatsApp Web Safety Rules to Prevent Number Ban:
โข Never blast cold / purchased number lists! If recipients click "Report Spam & Block", WhatsApp bans the sender number.
โข Broadcast only to existing clients, inquiries, or people who know you.
โข Safe Batch Limit: Maximum 50 recipients per batch with realistic typing simulation and randomized pauses.
โข For Mass Marketing (1,000+ leads): Use the Official Meta WhatsApp Business API (LeadWorkflow) which provides verified templates and zero ban risk.
{{name}} which will be replaced with the contact's name.ChatGPT API Integration for Auto-Replies
Connect your OpenAI API key to enable intelligent, multi-turn conversational replies in English, Tamil, and Tanglish. ChatGPT automatically executes the Lead Qualification Sequence (asking 1 question at a time) and uses verified Raja Digital Media FAQs!
.env file.WhatsApp Bot Behavior
๐ซ Do Not Reply Numbers (Blacklist)
Add phone numbers that should NEVER receive automated replies (e.g. personal contacts, family, staff, partners).